Frequently asked questions
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Frequently asked
Where can I park with an electric car?
You can park at P ING Electric. This location is only available during events at the Johan Cruijff ArenA. P1, P7, P9, and P Dome also have charging stations, but these cannot be reserved. You will need to arrive on time at those locations to secure a charging spot.
P ING Electric has 25 charging stations. If you do not see this location available but P ING is shown, then the 25 charging stations are sold out.
P ING Electric has 25 charging stations. If you do not see this location available but P ING is shown, then the 25 charging stations are sold out.
Can I cancel today’s event booking?
You cannot cancel your booking for today yourself. Customer service can, but your money will not be refunded. See our Terms and Conditions for more information.
I want to book for an event but it is not listed in the calendar.
The calendar is updated every few weeks. If it’s a newly announced event, we recommend checking the website every week. Events for the new year are only published in the second half of the year due to possible price increases.
Why can't I reserve a specific parking space?
It may be that the parking location you want to reserve is already sold out, which is why it is no longer visible. Another reason could be that we are not allowed to offer the parking location by the parking operator.
For example, P ING is only open during events taking place at the Johan Cruijff ArenA. If you have any questions about parking spaces for a specific event, please contact customer service.
For example, P ING is only open during events taking place at the Johan Cruijff ArenA. If you have any questions about parking spaces for a specific event, please contact customer service.
Can I book a disabled parking space?
In the ArenA area, it is not possible to reserve specific disabled parking spaces.
P1 has 48 disabled parking spaces on site and is wheelchair friendly, these disabled spaces cannot be reserved.
P7 is wheelchair accessible, because this parking space is at street level.
P10 and P-Dome are wheelchair friendly.
P1 has 48 disabled parking spaces on site and is wheelchair friendly, these disabled spaces cannot be reserved.
P7 is wheelchair accessible, because this parking space is at street level.
P10 and P-Dome are wheelchair friendly.
What are the addresses of the parking locations?
P7
Walking: 5 minutes
Height: 5,00 meter
Height: 5,00 meter
Hoofdingang Holiday Inn
Entree 500, 1101 EE Amsterdam
Click here for directions
P8
Walking: 5 minutes
Height: 5,00 meter
Height: 5,00 meter
Haaksbergweg 4-98
1101 BX Amsterdam
P9
Walking: 11 minutes
Height: 2,00 meter
Height: 2,00 meter
Hoogoorddreef 3
P ING & P ING Elektrisch
Walking: 15 minutes
Height: 1,90 meter
Height: 1,90 meter
Bijlmerdreef 24
1102 CT Amsterdam
P Amstel III
Walking: 20 minutes
Height: 5,00 meter
Height: 5,00 meter
Hoogoorddreef 72
1101 BG Amsterdam
P Amstel Gate
Walking: 30 minutes
Height: 5,00 meter
Height: 5,00 meter
Lemelerbergweg 31 t/m 38
110 AH Amsterdam
P1
Walking: 5 minutes
Height 2,25 meter
Height 2,25 meter
Burgemeester Stramanweg 130,
1101 EP Amsterdam
P2
Walking: 5 minutes
Height: not applicable
Height: not applicable
Borchlandweg 1
1099 CT Amsterdam
P10
Walking: 10 minutes
Height 2,00 meter
Height 2,00 meter
Herikerbergweg 288
1101 CT Amsterdam
P Dome
Walking: 1 minute
Height: 2,10 meter
Height: 2,10 meter
Passage 90
1101 AX Amsterdam
How can i cancel my booking?
You can cancel a booking under ‘Bookings’. Please make sure to cancel the correct ticket if your booking includes multiple tickets.
To get your money back excluding booking costs, you can cancel up to the day of the event. The refund will usually be back on the account with which you paid within approximately 3 working days.
The following applies to P1, P2, P10 or P Dome:
➡ You can cancel yourself via your account, no later than the day of the event.
➡ Cancellations for P1, P2, P10 or P Dome via e-mail outside our opening hours for events (today and for the following day) will not be refunded
To get your money back excluding booking costs, you can cancel up to the day of the event. The refund will usually be back on the account with which you paid within approximately 3 working days.
The following applies to P1, P2, P10 or P Dome:
➡ You can cancel yourself via your account, no later than the day of the event.
➡ Cancellations for P1, P2, P10 or P Dome via e-mail outside our opening hours for events (today and for the following day) will not be refunded
Can I book a parking space for multiple days?
It is not possible to book a parking space for multiple days, not even for a hotel stay for example. It is not possible to deviate from the times indicated for the events!
How can I enter or change my license plate number?
A license plate is only important for P1, P10 and P Dome. Log in to your account and go to your bookings. There you can change your license plate via the icon. Don't forget to save it!